FAQ
Frequent questions
Our smart business model offers you the best, what is needed in FMCG segment. Africa Store is one of the most recognizable brand names in Poland and already now is supplying 92 countries in the world. Whatever FMCG product our customers want, we find the way to deliver it.
Here are the most often questions from you and our answers, which could help you to make a decision about the first order:
We cooperate with B2B Customers only, so our offer is a wholesale pricelist and wholesale volumes. We don’t run retail sale to consumers.
Please, note that we are working with the prepayment form as following:
- 30% of prepayment as order confirmation
- 70% balance before the loading
All our prices in EURO are quoted EXW KOSTOWIEC (Warsaw)
- Your query [click here] link do WISHLIST
- Our offer [in 48h if possible]
- Your order confirmation
- Prepayment 30%
- Language labeling if necessary
- 24h shipment if goods are on stock, special orders 7-14 days
- Balance payment 70%
- Delivery
- Dox exchange, certificates – logistics issues
- Follow-up and post-sales service
Please, note that we can print any label color or language on our Client’s request and put the labels of the products at our professional facilities at extra agreed cost.
Our minimum order quantities are:
- Minimum Order is 1 pallet per 1 Item (SKU)
- We may mix different products per one load (consolidation)
Means of transport:
- ’20 and ’40 containers (DRY or REF)
- FTL (Full truck loads)
Additional options:
- We may arrange transport of a few pallets
- We may arrange delivery to your address only with trusted partners or you can order your own transport
Our headquarters – located in Warsaw suburbs in Poland – is always open for your arrival. You are more than welcome in our premises. We can assist you in arranging the hotel and transportation, so you can easily reach us after landing in Warsaw.
If coming down to us is too time consuming, we can suggest meeting us during many international trade shows.
We offer worldwide service without any limits and until now, we supply Clients in 92 countries and the number is constantly growing.
Visiting 5 continents and participating international Trade Shows lets us settle the cooperation with nearly all the nations of the world.
If your aim is to trade globally, you have found the right partner in Africa Store.
We give two possibilities of subscribing for our Hot Offers and Bestsellers:
- one of them is leaving an e-mail address and subscribing for a newsletter
- a second is filling in the company data and getting enlisted to our B2B Partners
Choose what you prefer and we will keep you informed and offered regularly.
